Grand Palladium Colonial Resort & Spa, Riviera Maya ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera Chetumal-Puerto Juarez, Kantenah, Mx, Riviera Maya, Mexico, 77710

The luxurious, all-inclusive Grand Palladium Colonial Resort & Spa offers sophisticated services, nestled on the beautiful Riviera Maya. This family-friendly hotel features a private beach and an extensive range of dining options including 8 à la carte restaurants. Guests can enjoy amenities such as a hydromassage pool and a full-service spa.

Rooms & Amenities

Rooms at Grand Palladium Colonial Resort & Spa are designed for comfort, featuring spacious balconies and modern amenities. The hotel offers 406 luxurious rooms, including options with a hydromassage bathtub and private outdoor showers. Accessible rooms are also available.

Dining Options

Dining options include 8 à la carte restaurants offering diverse cuisines from around the world, including Thai, American, and Mexican. Guests have access to exquisite tasting menus and dining experiences, with an elegant atmosphere at many venues. A buffet area complements the dining options, providing a variety of meals.

Leisure & Entertainment

The Grand Palladium Colonial Resort & Spa features leisure amenities including a stunning lagoon-style pool with a swim-up bar and a children's pool. Guests can also unwind at the Zentropía Palladium Spa & Wellness, offering treatments and a fully equipped gym. Entertainment options include live shows and various activities for families.

Events & Local Area

Grand Palladium Colonial Resort & Spa offers excellent event services with 11 multi-purpose halls, equipped with modern technology for conferences or celebrations. The hotel is conveniently situated with access to nearby attractions like Yal-ku Lagoon and cenotes.

“Nestled amidst lush vegetation, this resort feels like a hidden gem in paradise, allowing you to immerse yourself in nature while enjoying easy access to the stunning beach.”view full review

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“A wonderful resort with delightful dining experiences!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast.

There are no cots provided in a room.

Pets are not allowed.

Number of rooms:658

Former name

grand palladium colonial resort and spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

400 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Romance Villa Suite Poolside Adults Only

Max:

2 persons

640 sq. feet

Bed options:

1 King-size bed

Lake view

Shower

Coffee machine

room details

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Junior Suite Poolside

Max:

3 persons

455 sq. feet

Bed options:

2 Queen Size Beds

Garden view

Shower

Coffee machine

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Riviera Maya 11.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 18.7 mi

Cancun (CUN) 53.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

During my stay, I had the pleasure of dining at a variety of restaurants within the resort. Each offered unique flavors and distinct atmospheres. I especially loved the El Dorado restaurant, where I enjoyed exquisite medallions that were simply delicious. The various buffets also catered to every palate, ensuring that I was never short of options to satisfy my cravings.

Charlotte123. USA, 2024-05-12Read full review on

Awesome Kids Club!

The Mini Club provided an lovely experience for my children. The staff were incredibly caring and even remembered our kids' names from last year! My little ones were engaged in fun activities like crafts and games throughout the day. It was such a delight to watch them having fun, leaving me with peace of mind to enjoy my own time at the resort.

TerryHappy. UK, 2024-06-24Read full review on

Relaxing Oasis

I indulged in a morning yoga session in the stunning spa area. The instructor was exemplary, and the peaceful atmosphere filled with lush greenery made it all the more enjoyable. The variety of leisure activities offered at the resort ensured there was always something to do while still providing spots to relax and unwind.

MartinRelaxed. Canada, 2024-07-30Read full review on

Great Fitness Options

The resort offered a fantastic fitness center that had all the necessary equipment to keep me active during my stay. I was impressed by the variety of sports available, including tennis and beach volleyball. Every morning, I took part in organized activities, which kept me engaged and helped me meet other guests looking to stay fit while on vacation.

CameronFit. Australia, 2024-08-15Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal-Puerto Juarez, Kantenah, Mx, Riviera Maya, Mexico, 77710

Map view

Carretera Chetumal-Puerto Juarez, Kantenah, Mx, Riviera Maya, Mexico, 77710

City landmarks

Playa Kantenah

3300 ft

Event hall

Playa Saasil Kantenah

3700 ft

Carretera

BioParque Lu'um Balam

1.9 mi

Quintana Roo

Mayan Underworld

1.9 mi

snorkling

1.9 mi

Park

Yal-ku Lagoon

2.6 mi

Zona Urbana Uxuxubi 12 Km Poniente Akumal Pueblo

Uxuxubi Al Natural

2.4 mi

Yal-Ku

2.5 mi

Beach

Xpu-Ha Beach

2.8 mi

Beach

Bahia De La Media Luna

2.7 mi

Beach

Playa Xpu-ha

2.8 mi

Taj Mahal Cenote

2.8 mi

Cenote TajMa Ha

2.8 mi

Av. Cenote Minotauro

Xotik-Ha

2.9 mi

XPuha

3.0 mi

Night club

Rauxa Show

3.1 mi

Beach

half moon bay

3.0 mi

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

3.6 mi

Library

Hekab Be Biblioteca de Akumal

3.6 mi

Nearby

Kantenah Bay

1300 ft

Beach

Playa at Grand Palladium Kantenah Resort

300 ft

Restaurants

Punta Emilia

300 ft

Carretera Chetumal-Puerto Jua_rez Km

Sumptuori

300 ft

Carretera Chetumal-Puerto Juarez Km

La Adelita

200 ft

Carretera Chetumal-Puerto Juarez Km

El Gaucho

600 ft

Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings <br />

Feedback from previous guests about their experience.

76%

loved the resort and would return for another relaxing stay

Spacious rooms

Beautiful pool

Limited dining variety

Beach cleanliness issues

7.6/10

Very good

Rooms

7.0

Location

9.0

Service

8.4

Dining

6.2

Ava

United Kingdom, January 2025

7.6/10

I had a wonderful time at the resort! The grounds are beautifully maintained, and the pools are clean and inviting. The staff were very helpful, making my stay pleasant. Though the dining options could improve, especially at dinner, overall it was a fantastic experience, and I recommend it for a family vacation.

Rooms

7.0

The room was spacious and clean with a nice balcony view of the gardens, but it felt a bit dated and had a musty smell upon arrival.

Service

8.0

The service was quite attentive, with staff promptly clearing tables and ensuring we were well taken care of during meals.

Location

9.0

The location is stunning, with beautifully manicured gardens and ample activities throughout the resort.

Dining

6.0

While most meals were enjoyable, some dishes were lukewarm and could be improved for a better dining experience.

Facilities

8.0

The pool facilities were excellent, clean, and offered a range of water activities, although some equipment could use an upgrade.

Emerson

United Kingdom, December 2024

8.6/10

My stay at the resort was truly enjoyable, with beautiful grounds and plenty of activities for everyone. The staff made the experience memorable, accommodating us at every turn. However, I did encounter some challenges with the dining options, and the equipment for water activities could use an upgrade. Overall, this was a wonderful vacation, and I would highly recommend it!

Rooms

8.0

The rooms were basic but clean and comfortable. We spent very little time there, so they suited our needs well.

Service

10.0

Service was absolutely fantastic, with staff going above and beyond to make our stay special. They remembered our names and always had a smile.

Location

9.0

The location was great, providing easy access to the different pool areas and restaurants. I loved being close to both the Colonial and White Sand sections.

Dining

7.0

Dining had its ups and downs. While most restaurants served delicious food, a few were a bit disappointing, particularly the seafood options.

Facilities

9.0

Facilities were well-maintained, and the pools, especially the adult-only one, were fantastic spots to relax.

Christina

United Kingdom, December 2024

7.6/10

We had an incredible 10-day stay at this resort, which truly felt like paradise. The staff made us feel like family, especially Gilmer and Fernanda, who served amazing drinks. However, not everyone had a pleasant experience, as some rooms had issues with dampness and cleanliness. The dining options were plentiful but varied in quality. Overall, it's a beautiful place that I can't wait to return to.

Rooms

5.0

Some rooms had a damp and musty smell, which was not ideal for our stay.

Service

9.0

The staff was friendly and did their best to accommodate us, making us feel like family.

Location

10.0

The resort is set in a stunning area, surrounded by lush tropical vegetation.

Dining

7.0

The buffet options for breakfast and lunch were extensive, but some evening restaurants fell short of expectations.

Facilities

8.0

The pool and beach facilities were enjoyable, and the grounds were well-maintained.

Ray

United Kingdom, September 2024

6.8/10

I had a great stay at the hotel with its stunning beachfront and well-kept grounds. The rooms were clean but could use some updates, and while the service was generally good, I encountered some issues with check-in. Dining was hit or miss, especially at the seafood restaurant, but other eateries had great food. Overall, it was a nice vacation with some areas needing improvement.

Rooms

7.0

The rooms were clean but could use updating, and there were a few service issues with restocking items.

Service

6.0

Most of the staff were amazing, particularly at the bars, but I faced challenges at check-in that were frustrating.

Location

9.0

The resort is beautifully located right on the beach, making it perfect for water activities.

Dining

5.0

Dining experiences varied; some meals were enjoyable, but the seafood restaurant was disappointing with cold food.

Facilities

7.0

The facilities were generally nice, but the pools felt a bit crowded at times.

Parker

United Kingdom, September 2024

8.2/10

Our time at the Grand Palladium was filled with beautiful scenery and enjoyable experiences, especially with the family-friendly vibe. The rooms were spacious and well-maintained, and the pools offered a fun escape. However, the dining options fell a bit short regarding variety, and the beach situation with the seaweed could be better. Overall, the resort provides a solid value for a family vacation, but note the occasional challenges with food quality and beach cleanliness.

Rooms

9.0

We stayed in a large room that was well-stocked with a minibar and clean amenities. The air conditioning worked wonders in the hot weather, and we appreciated the spacious layout with two double beds.

Service

9.0

The service was super casual and friendly, with staff genuinely striving to enhance our holiday experience. They were always on hand to help with our needs.

Location

8.0

The resort is beautifully woven into the landscape, with stunning views of the gardens and easy walks around the property. Access to the beach, while scenic, could use some improvement due to seaweed issues.

Dining

6.0

Dining had a decent variety, but some of the food felt repetitive after a few days. Although we enjoyed several specialty restaurants, the buffet lacked options like fresh tortillas.

Facilities

9.0

The pools were impressive and well-maintained, providing a great area for relaxation and fun. The family-friendly amenities kept the kids entertained.

Spacious rooms

Limited dining variety