Grand Palladium Colonial Resort & Spa Riviera Maya, Riviera Maya ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carretera Chetumal-Puerto Juarez, Kantenah, Mx, Riviera Maya, Mexico, 77710

The luxurious, all-inclusive Grand Palladium Colonial Resort & Spa offers sophisticated services for families and couples. Features include a Grand Pool Complex and diverse dining options with 8 à la carte restaurants. Set along a private Kantenah beach, the resort provides easy access to nature and cultural experiences.

Rooms & Amenities

Rooms at Grand Palladium Colonial Resort & Spa feature a furnished balcony or terrace with lovely views, and most units include a whirlpool bathtub. The resort provides 406 luxurious rooms and suites with direct beach access or a private outdoor shower.

Dining Options

Guests can choose from up to 9 different à la carte restaurants offering a range of cuisines, including Japanese, Mexican, and Italian. The beachfront bar and restaurant serves light bites and tropical cocktails, enhancing the dining experience.

Leisure & Entertainment

The resort features profound leisure facilities including a swim-up bar at the lagoon-style pool, which offers a fun experience for families. The Zentropía Palladium Spa & Wellness area provides advanced treatments and a large gymnasium, while live shows and entertainment enhance the atmosphere.

Business & Transportation

For business and events, Grand Palladium Colonial Resort & Spa includes 11 multi-purpose halls equipped with technology and services for various gatherings. Nearby transport options include a bus mini-van stop for accessing local attractions such as Xpu-Ha Beach.

“Nestled amidst lush greenery, the hotel is perfectly situated for tranquil beach access and scenic strolls through the vibrant local culture.”view full review

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“A vibrant resort with abundant activities and great food” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast.

There are no cribs provided in a room.

Pets are not allowed.

Number of rooms:658

Former name

grand palladium colonial resort and spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

400 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Pool Side Villa Suite Adults only

Max:

2 persons

640 sq. feet

Bed options:

1 King Size Bed

Lake view

Shower

Coffee machine

room details

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Pool Side Junior Suite

Max:

3 persons

455 sq. feet

Bed options:

2 Queen Size Beds

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Riviera Maya 11.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 18.7 mi

Cancun (CUN) 53.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Serene Spa Experience

I had an amazing massage at the spa, which was beautifully designed and very relaxing. The water circuit and juice bar added to the overall experience, making it a rejuvenating retreat during my stay. The spa staff were very professional, and I left feeling completely refreshed.

James123. USA, 2024-06-15Read full review on

Really good Dining Options

The dining options at this resort were fantastic! We particularly loved the a la carte restaurants, especially the Japanese restaurant, which offered not only great food but also an entertaining atmosphere. We never had an issue getting reservations for our group, which made dining stress-free!

Walter88. Canada, 2024-08-10Read full review on

Fantastic Entertainment

The entertainment throughout the resort was great. I enjoyed live music most evenings, particularly the Caribbean-themed nights, and the shows were incredibly well-produced. There was always something happening, making it easy to find a fun way to spend the evening.

JesseLovesTravel. UK, 2024-07-25Read full review on

Active and Engaging Activities

The activities offered at the resort kept us entertained and active. From water aerobics in the ocean to beach volleyball and dance classes, there was something for everyone. The staff's enthusiasm made joining in a blast, and I loved the variety of choices available throughout the day.

JohnTraveler. Australia, 2024-09-05Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Canoeing
Tennis court
Pool tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal-Puerto Juarez, Kantenah, Mx, Riviera Maya, Mexico, 77710

Map view

Carretera Chetumal-Puerto Juarez, Kantenah, Mx, Riviera Maya, Mexico, 77710

City landmarks

Playa Kantenah

3300 ft

Events

Playa Saasil Kantenah

3700 ft

Carretera

BioParque Lu'um Balam

1.9 mi

Quintana Roo

Mayan Underworld

1.9 mi

snorkling

1.9 mi

Parks

Yal-ku Lagoon

2.6 mi

Zona Urbana Uxuxubi 12 Km Poniente Akumal Pueblo

Uxuxubi Al Natural

2.4 mi

Yal-Ku

2.5 mi

Beach

Xpu-Ha Beach

2.8 mi

Beach

Bahia De La Media Luna

2.7 mi

Beach

Playa Xpu-ha

2.8 mi

Taj Mahal Cenote

2.8 mi

Cenote TajMa Ha

2.8 mi

Av. Cenote Minotauro

Xotik-Ha

2.9 mi

XPuha

3.0 mi

Night club

Rauxa Show

3.1 mi

Beach

half moon bay

3.0 mi

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

3.6 mi

Libraries

Hekab Be Biblioteca de Akumal

3.6 mi

Nearby

Kantenah Bay

1300 ft

Beach

Playa at Grand Palladium Kantenah Resort

300 ft

Restaurants

Punta Emilia

300 ft

Carretera Chetumal-Puerto Jua_rez Km

Sumptuori

300 ft

Carretera Chetumal-Puerto Juarez Km

La Adelita

200 ft

Carretera Chetumal-Puerto Juarez Km

El Gaucho

600 ft

Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings <br />

Feedback from previous guests about their experience.

76%

loved the resort and would return for another relaxing stay

Spacious rooms

Beautiful pool

Limited dining variety

Beach cleanliness issues

7.6/10

Very good

Rooms

7.0

Location

9.0

Service

8.4

Dining

6.2

Ava

United Kingdom, January 2025

7.6/10

I had a wonderful time at the resort! The grounds are beautifully maintained, and the pools are clean and inviting. The staff were very helpful, making my stay pleasant. Though the dining options could improve, especially at dinner, overall it was a fantastic experience, and I recommend it for a family vacation.

Rooms

7.0

The room was spacious and clean with a nice balcony view of the gardens, but it felt a bit dated and had a musty smell upon arrival.

Service

8.0

The service was quite attentive, with staff promptly clearing tables and ensuring we were well taken care of during meals.

Location

9.0

The location is stunning, with beautifully manicured gardens and ample activities throughout the resort.

Dining

6.0

While most meals were enjoyable, some dishes were lukewarm and could be improved for a better dining experience.

Facilities

8.0

The pool facilities were excellent, clean, and offered a range of water activities, although some equipment could use an upgrade.

Emerson

United Kingdom, December 2024

8.6/10

My stay at the resort was truly enjoyable, with beautiful grounds and plenty of activities for everyone. The staff made the experience memorable, accommodating us at every turn. However, I did encounter some challenges with the dining options, and the equipment for water activities could use an upgrade. Overall, this was a wonderful vacation, and I would highly recommend it!

Rooms

8.0

The rooms were basic but clean and comfortable. We spent very little time there, so they suited our needs well.

Service

10.0

Service was absolutely fantastic, with staff going above and beyond to make our stay special. They remembered our names and always had a smile.

Location

9.0

The location was great, providing easy access to the different pool areas and restaurants. I loved being close to both the Colonial and White Sand sections.

Dining

7.0

Dining had its ups and downs. While most restaurants served delicious food, a few were a bit disappointing, particularly the seafood options.

Facilities

9.0

Facilities were well-maintained, and the pools, especially the adult-only one, were fantastic spots to relax.

Christina

United Kingdom, December 2024

7.6/10

We had an incredible 10-day stay at this resort, which truly felt like paradise. The staff made us feel like family, especially Gilmer and Fernanda, who served amazing drinks. However, not everyone had a pleasant experience, as some rooms had issues with dampness and cleanliness. The dining options were plentiful but varied in quality. Overall, it's a beautiful place that I can't wait to return to.

Rooms

5.0

Some rooms had a damp and musty smell, which was not ideal for our stay.

Service

9.0

The staff was friendly and did their best to accommodate us, making us feel like family.

Location

10.0

The resort is set in a stunning area, surrounded by lush tropical vegetation.

Dining

7.0

The buffet options for breakfast and lunch were extensive, but some evening restaurants fell short of expectations.

Facilities

8.0

The pool and beach facilities were enjoyable, and the grounds were well-maintained.

Ray

United Kingdom, September 2024

6.8/10

I had a great stay at the hotel with its stunning beachfront and well-kept grounds. The rooms were clean but could use some updates, and while the service was generally good, I encountered some issues with check-in. Dining was hit or miss, especially at the seafood restaurant, but other eateries had great food. Overall, it was a nice vacation with some areas needing improvement.

Rooms

7.0

The rooms were clean but could use updating, and there were a few service issues with restocking items.

Service

6.0

Most of the staff were amazing, particularly at the bars, but I faced challenges at check-in that were frustrating.

Location

9.0

The resort is beautifully located right on the beach, making it perfect for water activities.

Dining

5.0

Dining experiences varied; some meals were enjoyable, but the seafood restaurant was disappointing with cold food.

Facilities

7.0

The facilities were generally nice, but the pools felt a bit crowded at times.

Parker

United Kingdom, September 2024

8.2/10

Our time at the Grand Palladium was filled with beautiful scenery and enjoyable experiences, especially with the family-friendly vibe. The rooms were spacious and well-maintained, and the pools offered a fun escape. However, the dining options fell a bit short regarding variety, and the beach situation with the seaweed could be better. Overall, the resort provides a solid value for a family vacation, but note the occasional challenges with food quality and beach cleanliness.

Rooms

9.0

We stayed in a large room that was well-stocked with a minibar and clean amenities. The air conditioning worked wonders in the hot weather, and we appreciated the spacious layout with two double beds.

Service

9.0

The service was super casual and friendly, with staff genuinely striving to enhance our holiday experience. They were always on hand to help with our needs.

Location

8.0

The resort is beautifully woven into the landscape, with stunning views of the gardens and easy walks around the property. Access to the beach, while scenic, could use some improvement due to seaweed issues.

Dining

6.0

Dining had a decent variety, but some of the food felt repetitive after a few days. Although we enjoyed several specialty restaurants, the buffet lacked options like fresh tortillas.

Facilities

9.0

The pools were impressive and well-maintained, providing a great area for relaxation and fun. The family-friendly amenities kept the kids entertained.

Spacious rooms

Limited dining variety